Founded in 2009, our company is a leader in debt management and collection, providing effective and lawful solutions for businesses. With long-standing experience and a professional team, we help our clients achieve financial security and stability. Since 2023, the company is part of the "Web Finance Holding" AD group, which further strengthens our position as a reliable and sustainable partner.
We are a leading debt collection company in Bulgaria with many years of experience. We offer innovative solutions for businesses in various sectors and a full range of debt collection and management services.
Since 2023, the majority owner is "Web Finance Holding" AD, specializing in consulting, debt portfolio management and receivables transactions.
Partners of "Web Finance Holding" AD are Bulgarian and foreign banks and companies, including "UniCredit Bulbank", "DSK Bank", "Bulgarian Development Bank" and others.
The company was established in 2009.
We are registered in the Register of Financial Institutions at the Bulgarian National Bank by Order of the Bulgarian National Bank – 89304/06.10.2015, with registration number BGR00357.
We are a member of the Association for Receivables Management. The only professional non-profit organization in Bulgaria that disseminates and develops good practices in the field of receivables management and collection.
The Association for Receivables Management is a member of: FENCA (Federation of European National Collection Associations) FENCA is the institution representing the interests of the European receivables management business before European institutions and legislators since 1993. KRIB (Confederation of Employers and Industrialists in Bulgaria), working with a clear focus on improving the business climate in the country and increasing the competitiveness of the Bulgarian economy.
We continue our adventure at a new location, namely in the "TAO" Business Building, located at 109-115 Todor Alexandrov Blvd.
We welcome with enthusiasm and ambition the new majority owner in the company - "Web Finance Holding" AD (the company specialized in consulting and managing debt portfolios, managing enterprises in liquidation, as well as enterprises in liquidity crises, in transactions for acquiring rights to receivables and assuming the risk of collecting these receivables; financial and commercial operations with credit portfolios, restructuring and management).
We are implementing a new software solution for debt management and collection (Qualco Debt Management – Collections & Recoveries) in our operations, while continuing our partnership with Cisco and the integration between platforms.
The company finds its new home in the Srebarna business building, located at 15 Henrik Ibsen Street.
We are strengthening our position as one of the authoritative and established companies in the field of management and collection of non-performing receivables in Bulgaria, by acquiring some of the most serious portfolios in terms of number of cases and balance sheet, offered on the Bulgarian market at this time.
It is also the year in which a majority stake in the company was acquired by Frontex International B.V., the Netherlands, owned by the Emerging Europe Accession Fund (EEAF), managed by the management company Axxess Capital and with major shareholders in EEAF - the European Bank for Reconstruction and Development (EBRD), the European Investment Fund (EIF), the German Investment and Development Company (DEG) and the Black Sea Trade and Development Bank (BSTDB), etc.
The company is strengthening its positions in the field of non-performing loan portfolio management - both by assigning it to its own clients and by acquiring new portfolios from various credit institutions.
The company invested in developing and implementing an intelligent CRM system, integrated with a CISCO call center platform, which allows for significant expansion of operations while maintaining the high standard of service provided.
We continue the development of the company with the acquisition of four new portfolios of non-performing receivables transferred to us from credit institutions.
It is also the year in which we were among the founders of the Association of Collection Agencies in Bulgaria (AKABG), which subsequently continued its existence and striving to impose the best practices in the management and collection of receivables under the name Association for Receivables Management.
We acquire our first portfolio of non-performing receivables from a credit institution.
The company began its existence as part of the largest holding group in the field of real estate services in Bulgaria – AG Capital. The focus of our activity is initially directed towards the collection of receivables on behalf of our clients, who find in us a professional and their trusted partner.